Auto Claims Symposium

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Amit Arora
Swiss Re, Vice President – Product Management

Amit Arora is a product innovation executive, thought leader & an academician - with 21+ years in launching new products across insurance, healthcare & telecom industries.

He is currently employed with Swiss Re as Vice President – Product Management, & heads the product roadmap & go-to-market for select insurance solutions. Over the last 6 years, Amit has been focused on solving challenges in the Cyber Risk & Automotive Insurance lines of business for US & EU markets.

Amit has successfully leveraged combining great User Experience Design with Big Data, Artificial Intelligence & Machine Learning techniques to launch compelling digital products, platforms & hardware devices - generating $1 Bn+ direct & influenced revenues cumulatively, and multiple utility patents filed & granted along the way.
 
Amit is also an Adjunct Professor - and lectures at Columbia, UC Berkeley & Chitkara University.
 
Amit is an alumnus of Columbia University, having attended Columbia Business School, as well as Columbia Law School.


Pete Walkup Pete Walkup
Kemper, Assistant Vice President of Claims

Pete Walkup has 25 years of auto claim experience and is currently an Assistant Vice President of Claims at , where he has been for three years. Pete is currently based out of Birmingham, Alabama and has enterprise responsibilities for recovery process, overall claim vendor/outsourcing strategies, and customer experience.

Prior to joining Kemper, he spent his entire career at State Farm in claim and underwriting leadership roles across the country. Pete has obtained several major insurance designations to include CPCU and CLU.

More importantly, Pete is married to Angela and together they have three beautiful daughters; 11, 15, and 18.


Jake Rodenroth Jake Rodenroth
Lucid, US Body Repair Program Operations Manager

Jake hails from Jacksonville, FL where he started working on cars with his father. At eighteen he entered the automotive business as a technician for Mercedes Benz. After working on the mechanical side, Jake spent the next 13 years with Osteen’s Auto Body working in various roles. Learning the business from the ground up, he helped the company become a Jaguar and Land Rover structural aluminum certified facility in 2004.

Jake previously worked for ABRA Auto Body & Glass, where he served on ABRA’s integration team and helped add over 100 repair centers to the company’s portfolio in less than two years. He also helped build and support a technical hotline for all ABRA locations nationally.

Jake also worked for asTech for 6 years and helped to company grow from startup to a globally respected diagnostic leader. He achieved several company milestones including producing the industry’s pre and post position statement and first hands on ADAS course for technicians with FCA now Stellantis and Nissan, respectively.

Jake’s team collects and analyzes the crash repair case data to ensure that the network is performing quality KPI driven repairs to damaged Lucid Vehicles in an acceptable time frame while ensuring the Approved Body Shops achieve excellent customer satisfaction. He works alongside the Lucid Body Repair Program and Technical training teams to develop a World Class Body Repair Network of Certified Repair Shops.


Genaro Aguilar


Genaro Aguilar
Enterprise Holdings Inc., Sales Director, Replacement and Leisure Division

Genaro Aguilar, Sales Director in the Replacement and Leisure Division at Enterprise Holdings Inc., is responsible for overseeing some of the company’s largest insurance replacement, leisure, and domestic tour accounts.

Enterprise Holdings operates – through an integrated global network of independent regional subsidiaries and franchises – the Enterprise Rent-A-Car, Alamo Rent A Car and National Car Rental brands, as well as nearly 10,000 fully staffed neighborhood and airport locations, including franchises branches, in more than 90 countries and territories. Enterprise Holdings is the largest car rental company in the world, as measured by revenue and fleet. In addition, Enterprise Holdings is the most comprehensive service provider and only investment-grade company in the U.S. car rental industry.

The company and its affiliate Enterprise Fleet Management together offer a total transportation solution, operating more than 1.85 million vehicles throughout the world and accounting for nearly $23.9 billion in revenue in fiscal year 2021. Combined, these businesses include the Car Sales, Truck Rental, CarShare, Commute vanpooling, Exotic Car Collection, Subscribe with Enterprise, Car Club (U.K.) and Flex-E-Rent (U.K.) services, all marketed under the Enterprise brand name, as well as travel management and other transportation services to make travel easier and more convenient for customers. The annual revenues of Enterprise Holdings – one of America’s largest private companies – and Enterprise Fleet Management rank near the top of the global travel industry, exceeding many airlines and most cruise lines, hotels, tour operators, and online travel agencies.

Aguilar began his career with Enterprise in 2005 as a Management Trainee in Southern California. In 2010, he was promoted to Area Manager in San Diego, where he oversaw an operating team that managed multiple locations. In 2016, another promotion took Aguilar to Seattle, Washington, where he served as Regional Rental Manager, overseeing an operating team that managed multiple locations including the Seattle Tacoma International Airport.

Aguilar was promoted to his current role in 2020. He is based out of Enterprise Holdings’ worldwide headquarters in Saint Louis, Missouri, where he oversees partnerships in both the replacement and leisure industries.



Ryan Taylor
Body Shop Booster, Founder

Fueled by way too much coffee Ryan started his first Body Shop at age 17. Through unconventional and creative means, he grew it to be an MSO with locations across Canada with a successful exit in 2014.

At present, he is the founder of the CRM software BodyShop Booster and the President of The AMP Bureau. Ryan is an advisor and coach to thousands of Shops, OEM’s and fortune 500 companies around the globe.

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